Support Center Home
Open a New Ticket
Check Ticket Status
Open a New Ticket
Please fill in the form below to open a new ticket.
Help Topic:
— Select a Help Topic —
Report a Problem (GAO)
Report a Problem (IT Support)
*
Contact Information
Email Address (電子郵件):
*
Full Name (名字):
*
Phone Number (電話號碼):
Ext:
IT Technical Support Request (ETO)
Please fill in as much detail as you can.
Problem Type (問題類型):
Desktop Computer
Gmail & Google Apps
Internet Access (Wired)
iPads (Primary)
iPads (SBD)
ISD Online Accounts (Gmail, MB, Moodle, etc)
Managebac
Moodle
Photocopier
Printer
Projector
Projector Screen
PYP Online Accounts (Gmail, Moodle, etc)
RazKidz
Rubicon Atlas
SBD Online Accounts (Gmail, MB, Moodle, etc)
School Admin System
School Laptop
Smartboard
WiFi
Other
*
Problem Details
Please describe your problem.
Location (地點):
Main Campus
International Campus
Dormitory (宿舍)
CAS Center
Kindergarten
*
Room Number (房間號):
Priority Level (優先權):
— Select —
Low
Normal
High
Emergency
*
Issue Summary (問題總結):
*
Issue Details (問題說明)
:
Drop files here or
choose them
*
CAPTCHA Text:
Enter the text shown on the image.
*
Please Wait!
Please wait... it will take a second!